Available from within the CUSD network only.

Create and track your own support tickets.
----Click here to login and create a ticket----

Instructions (click here for a pdf with helpful graphics) :

  1. Open the eHelpDesk web page and login using your domain account username and password.
  2. Select your location (site)
  3. Select Group
  4. Select Category
  5. Select Category Options
  6. Select Account Type
  7. Complete ALL remaining fields
  8. Enter the Subject (i.e. Alta - Zangle Account)
  9. Under Note, please include enough information to help us troubleshoot
  10. Add attachments, if any
  11. Submit

 


QUICK STATS:

1662 total tickets closed in February 2009.

7659 total tickets closed July 08 to Dec 08.